The high-profile of welfare reform inevitably results in challenging agenda of rapid change. The current system is highly complex and requires a training industry of its own for professionals to make sense of it. But as well as that, we now have to come to terms with entirely new systems, not least Universal Credit which brings together several benefits and tax credits. And the transition between new and old presents a set of issues of its own. We can help navigate these uncharted waters with tailored awareness sessions and training on the new schemes, particularly Universal Credit and Personal Independence Payments.
Our presentations at seminars and workshops are tailored to the particular subject. We are just as happy speaking about the wider strategic issues around welfare reform as we are about the new rules for Universal Credit. We can bring a wealth of experience and knowledge to any welfare issue.
We believe that the best training on benefits combines a number of features. Inevitably, there has to be some technical content but it should be part of the story not all of it. The context is important, including a critical assessment of what has been said by commentators about the issues. A lot of benefits training can be rather dry or geared to get across certain messages. We have developed an approach which is professional, impartial, inter-active and engaging.